Although extremely rare, Nordisk Home is not responsible for any loss or damage that may occur during the shipping process. Once your order has been shipped, you agree and understand that Nordisk Home is not liable for any direct or indirect damages incurred as a result.

In the unlikely event that your package is lost or damaged in transit, we will support you by providing all available tracking details, shipping documentation, and any additional information required by the shipping carrier to assist in your claim or search.

We recommend that you carefully inspect your package upon arrival and contact the shipping provider immediately if any issues are found.

Thank you for your understanding, and please don't hesitate to Contact Us with
any questions or concerns regarding your shipment.

All sales at Nordisk Home are final. Because our collection includes many unique pre-loved items, we do our best to describe each piece honestly—including any signs of wear. We’re unable to accept returns, exchanges, refunds or issue credits, but we’re always happy to answer questions before you order to make sure it’s the right fit for your home.

We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.